So we can try to fix the problem before opening a return as most things can be settled without doing so. Please be patient until we can respond. We try to respond within 3 hours, but please allow up to 24 hours.WE WILL DO OUR BEST TO MAKE SURE YOU ARE A SATISFIED CUSTOMER! This item is in the category "Coins & Paper Money\Bullion\Silver\Bars & Rounds". The seller is "14kgoldandcoin" and is located in this country: US. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, Korea, South, Indonesia, Taiwan, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Malaysia, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Saint Kitts-Nevis, Saint Lucia, Montserrat, Turks and Caicos Islands, Barbados, Bangladesh, Bermuda, Brunei Darussalam, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Cambodia, Cayman Islands, Liechtenstein, Sri Lanka, Luxembourg, Monaco, Macau, Martinique, Maldives, Nicaragua, Pakistan, Vietnam.